Almost 100% of our clients warmly recommend Insta Automation as a partner
The latest customer satisfaction survey reveals that the main things customers value in a partnership with Insta Automation are expertise, flexibility, reliability, and quality. 98% would recommend a partnership with Insta.
"Customer satisfaction surveys provide us with important information to help us continuously develop our operations in the direction our customers want. The main areas of development revealed by this survey are smooth documentation and staying in schedule, areas to which we will be paying special attention this year," promises Timo Lehtinen, CEO, Insta Automation.
Rated highest by the customers were the activities and commitment of the personnel and management; taking care of the agreed responsibilities; the service offering; and technical implementations. In all of these areas, Insta was rated 4.5, or almost excellent.
The customer satisfaction survey was carried out in 2016, with a total of 104 of Insta Automation's customers taking part in it. "A big 'thank you' to all respondents for your valuable feedback!" says Lehtinen with great appreciation.
Further information about the survey:
tel. +358 40 779 9414